Cyberattack disrupts train ticket sales in Ukraine
Ukraine’s state-run railway, Ukrzaliznytsia, recently experienced a significant cyberattack targeting its digital systems. While the incident has disrupted online ticket sales through both its website and mobile application, train operations continue to run on schedule.
Cyberattack disrupts train ticket sales in Ukraine
According to a statement shared on the official Telegram channel, the cyberattack primarily affected the purchasing process for tickets online. However, the company ensured that the trains are operating normally and that all essential travel services are maintained through backup systems.
Daryna Antoniuk, a journalist based in Ukraine, detailed the event for The Record. She reported that Kyiv’s main railway station was unusually busy on Monday morning, with many passengers queuing up to purchase tickets for both domestic and international travel.
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What Passengers Should Do
In response to the situation, Ukrzaliznytsia has advised customers to consider the following steps if they are unable to book tickets online:
- Visit a ticket office at the station
- Head directly to the train if purchasing a ticket isn’t possible in time
The operator reassured the public that the cyber offenders did not manage to disrupt train traffic, as all operational processes continue to run smoothly using backup protocols.
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This incident serves as a reminder of the growing threat of cyberattacks across critical infrastructure. Despite the setback in online ticketing, the prompt response and backup systems implemented by Ukrzaliznytsia have ensured that daily travel remains uninterrupted.
Passengers are encouraged to keep themselves updated on any further developments by following the official communication channels of Ukrzaliznytsia.
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